Return Policy

Last updated: September 5, 2026

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

Returns

You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned: gift cards, downloadable products, and items marked as final sale.

How to Initiate a Return

To start a return, please contact us through our Contact page with your order number and the reason for the return. We will provide you with instructions on how and where to send your package.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

If you need to exchange an item for a different size or colour, please contact us and we will do our best to accommodate your request, subject to availability.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately with photos of the item and packaging so we can resolve the issue as quickly as possible.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Questions?

If you have any questions about our return policy, please contact us via our Contact page.